Terms of Service
Terms of Service
Please read these Terms of Service ("Terms") carefully prior to using the services offered by Burgess & Sons ("we," "us," or "our"). By accessing our website, submitting an order, or utilizing our services, you agree to be bound by these Terms.
Services Overview
Burgess & Sons provides reusable plastic moving box rentals for clients located in Rhode Island and select surrounding New England areas. Our core services encompass the scheduled delivery and retrieval of heavy-duty totes designed for moving and storage.
By engaging our services, you agree that your rental duration commences upon order delivery and concludes once our team picks up the rented supplies from your designated location.
Rental Terms & Property Care: Placing an order creates a binding rental agreement with Burgess & Sons. All rented totes, dollies, and supplies remain the exclusive property of Burgess & Sons throughout the duration of the agreement.
Customers assume full responsibility for all rented equipment during the rental window and are required to exercise reasonable care. Damaged, destroyed, or unreturned items will incur replacement or repair fees.
The Customer maintains direct custody and control over all Burgess & Sons equipment while on their premises. You assume full financial liability for loss or damage incurred during your possession. Damaged or destroyed totes carry a fixed replacement fee of $25.00 per unit.
The Customer maintains direct custody and control over all Burgess & Sons moving dollies on their premises and accepts financial liability for any damage or loss. Lost or damaged dollies carry a fixed replacement fee of $80.00 per unit.
The Customer is solely responsible for having all rented boxes and dollies organized and accessible for collection on the agreed-upon pickup date. Late returns will be assessed an extended rental charge of $0.35 per box for each overdue day. Equipment unreturned after 30 days without an authorized extension will be treated as an unreturned purchase, and the account will automatically be charged the full retail replacement value ($25.00 per box and $80.00 per dolly).
Logistics, Delivery, and Retrieval: We will make every reasonable effort to deliver and collect rental items at the times and locations agreed upon during the booking process.
You must ensure an authorized party is present at the designated address during scheduled delivery and pickup windows. Missed appointments or uncoordinated attempts may result in additional trip charges.
Acceptable Equipment Use: Equipment provided by Burgess & Sons is strictly intended for standard residential or commercial moving and storage. Items must not be used for illegal practices or hazardous materials.
You are responsible for packing boxes properly, adhering to safe weight limits, and keeping prohibited or hazardous substances out of the containers.
Fees & Payment Terms: Standard rental fees and any associated charges will be detailed during checkout. Submitting an order constitutes agreement to these charges.
Payments must be made using USD through accepted credit cards or payment methods listed on our website.
Incurred penalties—including late fees, damage assessments, or unreturned item costs—will be charged to your payment method on file upon notice.
Limitation of Liability & Warranties: Burgess & Sons disclaims liability for indirect, incidental, consequential, or punitive damages connected to the use of our equipment or services.
All equipment and services are provided as-is. We offer no express or implied warranties regarding specific fitness for a particular purpose or merchantability.
Personal Information & Privacy: We process personal data according to our Privacy Policy. Utilizing our platform or ordering services signifies consent to our collection and processing of your details as outlined in that policy.
Service Modification & Termination: We reserve the right to suspend or terminate service access at our discretion, without prior notice, in the event of a breach of these Terms or misuse of property.
Governing Jurisdiction: These Terms are governed and interpreted under the laws of the State of Rhode Island, without regard to conflict of law principles.
Updates to These Terms: We reserve the right to update or replace these Terms at any time. Revised versions take effect immediately upon publication on our site. We recommend periodically reviewing these Terms.
By utilizing our services, you confirm that you have read, understood, and agreed to these Terms of Service. If you do not accept these conditions, please discontinue use of our site and services.